faq

Do you offer a coat check?

Coats and bags can be checked at the box office.

What forms of payment do you accept?

We encourage the use of and accept credit cards and all forms of digital payments, but also accept cash at the box office and bar.

Where is Taffeta located?

Taffeta is located in Western Avenue Studios, a historic mill building, at 122 Western Avenue in Lowell, MA. The main entrance is at the top of the ramp across from the train tracks at the end of Western Avenue.

How can I rent the venue?

Please contact booking@taffetamusic.com to discuss your event.

Where can I park?

Parking is available anywhere in the main lot or along the street. Please do not park in the upper lot as this is reserved for residents.

Is smoking permitted inside the venue?

Smoking and vaping is not allowed inside the venue, but we do have a designated smoking area outside.

Do you need an ID to enter the venue?

For all ages shows, an ID is not required for entry. However, in compliance with laws of the State of MA, anyone 21 and older who plans on drinking or purchasing alcohol will have to show a valid, non-expired, government issued photo ID. For shows with age restrictions, an ID is required for entry. This policy is strictly enforced and any violation will result in immediate ejection from the venue.

What items can I NOT bring into the venue?
  • Any illegal drugs or drug paraphernalia
  • Electronic smoking devices
  • Backpacks
  • Large bags or purses
  • Weapons of any kind
  • Professional camera equipment
  • Laser pointers
  • Markers or sharpies
  • Wallet chains
  • Spiked jewelry
  • Lighters and matches
  • Outside food and beverages.
Will I be searched before entering?

In order to maintain a safe and enjoyable environment, we reserve the right to search and/or use a metal detector on anyone before entering Taffeta.

What are your policies regarding media recording?

Still photos and recording policies are at the bands discretion and are subject to change each show. You may bring your camera with the understanding that you might need to take it back to your means of transportation prior to entering the venue.

Does the venue have seats?

Unless a show is advertised as seated, our shows are general admission and standing room only.

Where do I purchase tickets?

Advance tickets can be purchased right here on our website via our ticketing partner Tixr. Visit the Upcoming Events page to purchase ticket online. If an event isn't sold out, tickets will also be available day of show at the box office. For most shows, tickets will be less if purchased in advance. See show info for ticket prices.